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Legal Information

Last updated · 12 June 2026

This page provides general legal information about the use of the Carbon Leader platform, including our approach to privacy, platform access, subscriptions, data security and cookies.

Carbon Leader is a market intelligence and analytics platform designed to support commercial decision-making in carbon, compliance and environmental markets. The information available through the platform is provided for general informational and analytical purposes only. It does not constitute legal, financial, investment, tax, accounting, regulatory or professional advice.

Users should obtain independent advice before making decisions based on information provided through the platform.

Privacy Policy

Carbon Leader respects the privacy of users and organisations that interact with our platform.

We may collect information when users visit our website, request a demo, create an account, subscribe to the platform, communicate with us or use our services. This may include:

  • Name
  • Business contact details
  • Company information
  • Login credentials
  • Usage data
  • Billing information
  • Any information submitted through the platform

We use this information to:

  • Provide, operate and improve the platform
  • Manage user accounts and subscriptions
  • Respond to enquiries and support requests
  • Deliver product updates and service communications
  • Maintain platform security and prevent misuse
  • Analyse usage trends and improve user experience
  • Comply with legal, regulatory and contractual obligations

Where users upload or submit business, facility, emissions, financial or market-related data, we treat that information as confidential customer data. We do not sell customer data to third parties.

We may share limited information with trusted service providers who help us operate the platform, such as cloud hosting, analytics, payment processing, customer support, communications and security providers. These providers are only permitted to use the information for the services they provide to us.

Users may contact us to request access to, correction of or deletion of their personal information, subject to applicable legal and contractual requirements.

Terms of Use

By accessing or using the Carbon Leader website or platform, users agree to comply with these Terms of Use.

Users must only use the platform for lawful business purposes and in accordance with applicable laws, regulations and contractual obligations.

Users must not:

  • Misuse the platform
  • Attempt to gain unauthorised access
  • Interfere with system performance
  • Copy or reverse-engineer platform functionality
  • Use the service in a way that may harm Carbon Leader, other users or third parties

All content, analytics, software, design, models, reports, datasets, dashboards, trade marks and intellectual property made available through the platform remain owned by Carbon Leader or its licensors, unless otherwise stated.

Users are responsible for ensuring that any data they upload or provide to the platform is accurate, lawful and authorised for use. Users must not upload confidential, proprietary or personal information unless they have the right to do so.

Carbon Leader may update, modify or discontinue parts of the website or platform from time to time, including features, datasets, models or analysis outputs.

Subscription Terms

Access to certain Carbon Leader services may require a paid subscription, pilot agreement or enterprise licence.

Subscription terms, pricing, billing frequency, user limits, permitted use, renewal periods and cancellation rights will be set out in the applicable order form, subscription agreement or commercial terms agreed with the customer.

Unless otherwise agreed, subscriptions are provided for internal business use only and may not be shared, resold, sublicensed or made available to unauthorised third parties.

Customers are responsible for managing authorised users within their organisation and ensuring those users comply with the platform terms.

Subscription fees are generally payable in advance and may be non-refundable except where required by law or expressly agreed in writing.

Carbon Leader may suspend or restrict access where fees are overdue, where there is suspected misuse of the platform, or where continued access may create legal, security or operational risk.

Data Security

Carbon Leader takes reasonable technical, organisational and operational measures to protect user and customer data.

These measures may include:

  • Secure cloud infrastructure
  • Access controls
  • Encryption where appropriate
  • Monitoring
  • Backup procedures
  • Vulnerability management
  • Internal data handling controls

Access to customer data is limited to authorised personnel and service providers who require access for legitimate business, operational, support or security purposes.

While we take data security seriously, no digital platform, network or storage system can be guaranteed to be completely secure. Users are responsible for maintaining the confidentiality of their login credentials and for promptly notifying Carbon Leader of any suspected unauthorised access or security incident.

Where the platform includes private facility-level analysis, Carbon Leader will treat submitted customer information as confidential and use it only to provide, maintain and improve the relevant services, unless otherwise agreed.

Cookie Policy

The Carbon Leader website may use cookies and similar technologies to operate the site, improve functionality, understand visitor behaviour and support marketing or analytics activities.

Cookies are small text files placed on a user’s device when visiting a website. They may be used to remember preferences, maintain sessions, improve site performance and analyse how users interact with the website.

We may use:

  • Essential cookies required for website operation and security
  • Performance and analytics cookies to understand usage and improve the site
  • Functionality cookies to remember user preferences
  • Marketing cookies where used to measure or improve communications and campaigns

Users can control or disable cookies through their browser settings. Some parts of the website or platform may not function properly if essential cookies are disabled.

Where required by applicable law, we will request user consent before using non-essential cookies.

Market Intelligence Disclaimer

Carbon Leader provides market intelligence, analytics, forecasts and decision-support tools. Outputs may be based on third-party data, public information, proprietary analysis, modelling assumptions, user-provided inputs and market estimates.

Carbon markets, including ACCU and Safeguard Mechanism markets, are subject to regulatory change, market volatility, data limitations and uncertainty. Platform outputs should not be relied upon as predictions, guarantees or recommendations.

Users remain responsible for their own decisions, compliance obligations, commercial strategies and risk management.

Changes to This Page

We may update this Legal Information page from time to time to reflect changes to our platform, legal requirements, business operations or data practices.

The latest version will be made available on our website. Continued use of the website or platform after changes are published may constitute acceptance of the updated terms, where permitted by law.

Contact

For questions about this Legal Information page, privacy, data security or platform terms, please contact:

Carbon Leader
Email: contact@carbonleader.ai
Website: carbonleader.ai

CARBON LEADER

The carbon capital allocation engine for emissions-exposed organisations operating in Australia's carbon-priced markets.

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